Don partners with executive sales leaders to boost visibility and efficiency across their organizations. As a founding partner, he helped craft Encore’s consultative style and still advances that vision through hands-on execution, guided by a commitment to helping clients navigate change and seize new opportunities.

Chris leads teams that convert ambitious growth plans into measurable retail impact. A founding partner and trusted advisor to senior commercial leaders, he pairs practical innovation with a roll-up-your-sleeves mindset—working side-by-side with clients to turn ideas into results in a market that never stands still.

Kevin turns technology ideas into secure, scalable tools that give clients clear, real-time insight. A founding member of Encore’s leadership team, he transforms complex data into useful information—fuelled by a passion for future-proof solutions that keep clients one step ahead.

Brian oversees governance, risk, and long-range direction at Encore, making sure every client program rests on integrity and disciplined execution. A co-founder of the organization, he shapes frameworks that turn strategy into marketplace advantage, driven by a genuine passion for helping clients thrive in a rapidly evolving retail landscape.

Jodie brings senior leadership in client services, forging strategic partnerships and aligning national-account strategy with flawless execution. Known for cross-functional collaboration that lifts service delivery, accelerates growth, and drives revenue impact, she leads high-performing teams in dynamic retail and consumer-goods environments.

A senior commercial leader, Melissa strengthens client relationships, develops growth plans, and mentors high-performing account teams. Skilled at turning data into practical insight, she helps clients fine-tune field-sales investments and activation plans, bringing energy and focus to every engagement.

Angela steers client programs from planning to shelf, aligning store-level execution with big-picture goals and a keen attention to detail. Drawing on experience managing national accounts and coaching field teams, she blends data, merchandising insight, and day-to-day realities, ensuring every initiative lands smoothly and delivers tangible results for Encore’s client partners.

Jeff scales processes, data, and teams to support sustainable growth. With deep experience in digital operations and change leadership, he strengthens Encore’s operational roadmap, removing friction so clients can focus on winning in a competitive retail world.

Emily leads talent strategy and HR operations, combining business expertise with experience streamlining recruitment and improving candidate journeys in high-growth settings. She ensures Encore’s teams are ready—and excited—to deliver outstanding results for clients in a fast-changing marketplace.

Will pairs solid financial stewardship with advanced analytics, automating reporting and forecasting so clients get timely, actionable views of program performance. His clear, data-driven approach empowers leaders to make confident decisions amid constant market shifts.

Shaun draws on decades of senior leadership in consumer goods and agency work to build alliances that broaden Encore’s reach and accelerate innovation, opening new avenues of growth for clients who compete in an ever-changing marketplace.